Cashiers are an integral part of any business setting. Equally as important to getting a job is what you put down for the cashier job description on a resume or application. One must be completely aware of his/her job responsibilities. The right cashier breeds customer loyalty by making every person feel special during each transaction. The job has no prerequisites and candidates have the opportunity to work in a variety of settings. If you are looking to enter this line of work, you may be asking yourself what exactly would my duties be and what does the cashier job description on a resume look like. We will answer that for you. This site is dedicated to covering all questions you may have about this line of work. Wether you are looking for a position or you already have one and are looking to advance in your career, we can help in either case.
According to the United States Bureau of Labor Statistics (BLS), cashier job responsibilities include payment processing for various goods and / or services. Frequently used forms of payment include cash, checks and credit cards. Work hours vary by employer, but can include nights, weekends and holidays. Work environments also vary, and candidates could find themselves sitting or standing for extended periods.
Successful candidates have a pleasant, patient personality that can put others at ease. A little physical endurance and basic math skills are also important. Candidates need the ability to think on their feet and be effective problem solvers, especially important considering they will have to survive on-the-job training.
The job search can take on many forms. Some individuals visit familiar business establishments and inquire about employment opportunities. The employment section of local newspapers frequently features vacancy announcements in conjunction with various social media sites. Perseverance is the best tool when it comes to searching for available cashier positions.
Many businesses accept online applications, but smaller establishments may not have a virtual presence. Applicants completing online paperwork should check to see if they have a secured connection before sending any personal information. Secured pages have an address starting with https:// or display a lock icon within the browser window.
Additional documents like a resume need proper formatting for easy review. Every employer has a preferred format, but Word, portable document format (PDF) and rich text format (RTF) appears to be the most popular. All mentioned skills and abilities should coincide with cashier job responsibilities. Mentions of previous customer service and cash handling experience make applications stand out from crowd.
As a side note, many online applications now require that candidates submit their social security numbers as an identifier. An incorrect number could result in employers rejecting the paperwork, so anyone who feels uncomfortable should complete their applications in person. Some employers require that applicants complete an online aptitude test to analyze people, communication and math skills.
Pay for Play
Applicants do not pay to become cashiers. Employers do not require special schooling before they consider an applicant. Most positions offer paid training periods for new hires. Some businesses require that employees wear a standard work uniform. In this scenario, candidates purchase pieces like shoes and shirts from an outside source or company supplier.
Clerk versus Cashier
Job responsibilities differ greatly between clerks and cashiers. An employer values a cashier for their math skills, while a clerk’s focus is customer satisfaction. Cashiers job descriptions typically require the employee remain positioned at their register during the workday, while clerks greet customers and attend to their immediate needs.
The work environments also tend to differ. Hotels and convention centers normally hire clerks to keep guests happy during their visit. Offices and retail establishments tend to utilize cashiers. Every business runs differently and smaller establishments sometimes combine clerk and cashier duties for maximum efficiency.
The most recent BLS data from 2010 reveals an average hourly wage of approximately $8.89 United States dollars (USD) per hour. Cashiers reported an average annual salary of $18,500 USD. Starting pay for most candidates is the federal minimum wage of $7.25 USD per hour.
Experts predict industry growth of approximately seven percent through the year 2020. The introduction of self-checkout technology and popularity of online sales led to slower-than-average growth. Fast employee turnover and retail demand continue to create adequate job opportunities.
Contrary to popular opinion, retail is not the only option for people working as cashiers. People uninterested in working for a gas station or department store should investigate the following opportunities.
- Educational facilities including colleges, universities and trade schools hire dedicated cashiers to handle student payments.
- Hospital cashiers handle patient payments. Additional training may be necessary for the position.
- Cashiers for the criminal justice system accept bail payments and process penalties and fines as needed.
This is just a sampling of non-retail jobs available. Candidates unveil a wealth of untapped opportunities by continuously asking around.
On average, cashiers work for a six-hour period. Candidates must stand on their feet most of that time. Some applicants do not qualify or immediately quit due to the strenuous nature of the job. Select positions require that employees sit for a majority of their workday. This can be equally tiresome for many people.
There is a reason why cashiers have such a high turnover rate. In addition to being a physically demanding occupation, the job can also have an emotional impact. Drawbacks expressed by employees include:
- Shift work frequently leads to sleep problems due to most employees never having a consistent schedule.
- Handling large sums of money constantly places cashiers at risk for robbery.
- Extended standing or sitting causes problems including swollen feet, leg pain, back pain and stiff shoulders.
- Repeating the same task places people at risk for carpal tunnel syndrome.
- Many employers barely pay their cashiers a living wage.
- Many workers find themselves working less-than-desirable hours, like the holidays or weekends.
- Daily interaction with multiple people forces cashiers to deal with unpleasant attitudes and exposes them to a host of germs.
For every negative attribute, working as a cashier also offers a series of benefits to the right person. Frequently used as a “starter” job, almost half the cashiers in 2010 were 24 years of age or younger. Flexibility and potential advancement opportunities remain a draw for those that can hack it.
- Flexible work schedules cater to employees personal needs.
- Frequent customer interaction creates a fast-paced workday and helps employees improve their communication skills.
- Some employees offer benefits like limited health insurance or discounted merchandise.
- Working as a cashier primes employees for internal promotions to sales or supervisory positions. This works well for candidates who pursue higher education while employed.
Working as a cashier is definitely not for every person. The right candidate possesses the perfect blend of administrative and social skills to make every interaction a positive one. With the right training and some personal investment, the position opens doors to future possibilities.